These are the terms you agree to when you order from IEM VAULT.

Orders

An order is an offer to buy. We accept it when we confirm it and it ships. If an item turns out to be unavailable or a price was listed wrongly, we will contact you before doing anything else and you can cancel for a full refund.

Prices and payment

  • All prices are in Egyptian pounds (EGP) and include nothing except the product.
  • Delivery is charged separately, see Shipping & Delivery.
  • We accept cash on delivery, InstaPay and Vodafone Cash — see How to pay.

Delivery

We ship with Aramex only. Delivery estimates are estimates, not guarantees — the courier’s schedule is outside our control.

Returns and warranty

Returns are accepted only in the original sealed packaging, and the 30-day warranty covers IEM drivers only. Full details: Returns & Warranty.

Product information

Product descriptions, photographs and specifications come from the manufacturers and are published in good faith; small differences in colour or packaging can happen between production batches. Frequency-response graphs are drawn by us from published third-party measurements, credited on each chart, and are indicative — they are not a guarantee of how a specific unit will measure.

Your data

We use the name, phone number and address you give us to deliver your order, and nothing else. We do not sell your data. We share it with Aramex because they need it to deliver.

Contact

WhatsApp +20 109 657 6960 for anything to do with an order, a return or a warranty claim.