The fastest way to reach a person here is WhatsApp. That number also works for calls.
WhatsApp or call: +20 109 657 6960
We answer throughout the day. If you write late at night, you get a reply in the morning.
What people usually message us about
- Choosing an IEM — tell us your budget and what you listen to, and we will narrow it to two or three and say which one we would skip.
- An order — a question about delivery, an address change before dispatch, or a payment you have just sent by InstaPay or Vodafone Cash.
- Warranty or a return — send a short video of the problem with your order number and we will take it from there.
- A product we do not stock — ask anyway. If there is demand we will try to bring it in.
Or send a message from here
It reaches the same inbox, and we reply to it the same way.
Delivery and payment, in one line each
Delivery is by Aramex anywhere in Egypt, from 100 EGP depending on your governorate.
Payment is cash on delivery, InstaPay or Vodafone Cash. More detail on the
Shipping & Delivery, How to pay and
Returns & Warranty pages.